Archetype Group Helpdesk

SharePoint 8

• What is SharePoint?
• Where should I store files?
• How to create a new SharePoint site?
• How to add someone to a project SharePoint?
• How to download PowerPoint Online presentation?

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Email 5

• How to setup email signature?
• How to turn on automatic replies (Out of Office) in Outlook?
• How to open a shared mailbox (such as former employees)?
• What are Ωxxxxxx on some employees name?
• What are phishing emails and how to detect them?

OneDrive 4

• What is OneDrive?
• How to use OneDrive?
• How can I share or send a file?
• How to restore files and folders?

Calendar 2

• How to book a meeting room?
• How can I see meeting details of someone's calendar?

Teams 7

• What is Teams?
• How to use Teams?
• How to schedule a meeting on Teams?
• How to add members in an existing team?
• How to share your screen during a meeting?

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Skype for Business 1

• How to use Skype for Business?

MasterSpecs / SpecBuilder 1

• How to use SpecBuilder?