In order to improve its loading speed, SharePoint is caching some of its libraries in the user's browser cache. When encountering some issues on browsing a SharePoint site, it can often be fixed by clearing the browser cache.
Chrome
- In the browser bar, enter: chrome://settings/clearBrowserData
- Select the items you want to clear (e.g., Clear browsing history, Clear download history, Empty the cache, Delete cookies and other site and plug-in data).
- From the Obliterate the following items from: drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select the beginning of time.
- Click Clear browsing data.
Firefox
- From the Tools or History menu, select Clear Recent History.
- If the menu bar is hidden, press Alt to make it visible.
- From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
- Click the down arrow next to "Details" to choose which elements of the history to clear.
- Click Clear Now.
Internet Explorer
- Click Tools, and select Delete Browsing History... .
- Deselect Preserve Favorites website data, and select Temporary Internet files, Cookies, and History.
- Click Delete.
Safari
- From the Safari menu, select Reset Safari... .
- From the menu, select the items you want to reset, and then click Reset. As of Safari 5.1, Remove all website data covers both cookies and cache.